Tag: Lemon Law Compensation

Mercedes Air Conditioning Recall & Settlement Information

Written by Cali Lemon Lawyers on March 20, 2023. Posted in Recalls.

Recalls due to safety concerns are certainly a red-hot issue within the automobile industry. News channels never fail to have a handful of raging headlines over faulty tech and bad car parts, making it necessary for the automobile giants to do recalls. In fact, according to a report by the National Highway Traffic Safety Association (NHTSA), the automobile industry did more than 15 million recalls among the cars that it had sold (22 million). Mercedes air conditioning problems are just one of many of these recalls.

When you buy a Mercedes-Benz, you expect a high-end vehicle for the premium price you spend. You don’t expect to deal with mechanical malfunctions and safety concerns. Yet, the Mercedes Benz C Class made it to the top of the most recalled SUVs in the USA during the time period 2013-2017. Sadly, these statistics haven’t improved much over the years, with the 2020 Mercedes-Benz GLC boasting of nearly twenty recalls.

Out of the 15 automobiles surveyed, iSeeCars.com found that Mercedes had discovered HVAC problems in its cars, with 2.1 million recalled vehicles among the 5.2 million sold, a whopping 0.41 recall rate because of HVAC problems alone!

Overview of Mercedes Air Conditioning Problems

HVAC stands for heating, ventilating and air-conditioning – a state-of-the-art, industrial technology meant for indoors and vehicular comfort. Although for years, automobiles had incorporated the HVAC systems for complete cooling and heating functionalities of their cars, the problem arose in the Mercedes Benz C-class’s HVAC systems when mold started growing, causing bad odors and mildews.

A Mercedes consumer facing HVAC problem recalled the experience as:

“a pungent, mildew, sweaty, moldy, sweat sock smell.”

Another unfortunate Mercedes car consumer took to Reddit to share their problems related to the HVAC systems in their car:

“Mercedes won’t fix the musty smell from HVAC. On the 8th month of ownership, I started smelling a musty moldy smell through the AC vents. This gets aggravated and can be prominently smelled during the first 30 seconds of start.”

Mercedes Air Conditioning Recall

The German automobile manufacturer initially ignored any statements made by the consumers complaining about the HVAC systems claiming that it had nothing to do with faulty assembly of the cars. However, Mercedes agreed to do recalls and provide repairs based on any wrongdoings on its behalf.

In response to an NHTSA inquiry related to the recalls, a Mercedes spokeswoman said

“Obviously, the safety of our customers is our highest priority. We make every effort to ensure our recall campaigns and customer notifications are executed in a timely manner. We will work closely with NHTSA on this audit query to address any concerns it has.”

You may be entitled to getting a refund or replacement car for a lemon Mercedes. Find out all of your options for a potential settlement by speaking with an experienced lemon law attorney today.

Mercedes HVAC Settlement

All of the complaints helped consumers get everything they deserved. The recalls were followed by a class action lawsuit against the automobile giant.

The final verdict was provided on September 11, 2020, with a Mercedes class action lawsuit settlement granted by the Court to resolve the problem. Mercedes agreed to provide two benefits to Class consumers with problems related to the HVAC in their car systems. The settlement includes the following two benefits:

Cash reimbursement for all the costs related to the repairs associated with the HVAC problems in their Mercedes cars, such as mildew, mold or odors emanating from their ventilation systems – the reimbursement will also involve a payback for costs related to the repairs made on the evaporator and replacing the filters;
Since the settlement is not capped, Mercedes is also liable to pay for any costs made in the future due to any of the reasons mentioned in point (1);

In addition to the current and future reimbursements, the Court settlement resolved issues for past repairs made before May 11, 2020, which were to be made no later than July 25, 2020, through an Online reimbursement form. Fortunately, for any repairs on Mercedes HVAC systems made during the time period between May 11, 2020, and December 07, 2020, consumers could have filed a claim for reimbursement using the same online reimbursement form. However, the date to file these forms has passed, so consumers can no longer use this tool.

Since the Mercedes recalls due to HVAC involved various other models than the Mercedes Benz C-Class, such as the 2008-2019 C-Class, 2015-2019 GLA Class, etc, the class action lawsuit settlement covers all the cars as mentioned (in order of model years):

Mercedes C – Class (model years 2008-2019)
GLA – Class (model years 2015-2019)
GLE – Class (model years 2016-2019)
GLS – Class (model years 2017-2019)
GLC – Class (model years 2016-2019)
CLS – Class (model years 2012-2017)
GL – Class (model years 2013-2016)
M – Class (model years 2012-2015)
GLK – Class (model years 2010-2015)

If you are a Mercedes Class consumer of any of the above mentioned vehicles, you’re automatically subject to an additional ten-year birthday of your Mercedes car with any reimbursement due to the HVAC problems automatically applicable to deal with in the future. However, the online form is no longer available to file for reimbursement.

New Mercedes Cars Experiencing Air Conditioning Problems

While the above Mercedes-Benz vehicles are the only ones involved in this class-action lawsuit, there are plenty more experiencing problems. They may not yet be involved in air conditioning recalls, but RepairPal still lists plenty of malfunctions.

In fact, some of the models that may still be exhibiting problems include the following:

2020-2022 Mercedes-Benz C-Class
2020-2022 Mercedes-Benz E-Class
2020-2022 Mercedes-Benz GLA
2020-2022 Mercedes-Benz GLC
2020-2022 Mercedes-Benz GLE
2020-2022 Mercedes-Benz S-Class
2020-2022 Mercedes-Benz Sprinter Vans

Here’s one example of a complaint listed with the NHTSA for the 2021 Mercedes-Benz GLC.

“My 2021 GLC300 Mercedes is experiencing [the] exact same issues as described in the Mercedes HVAC Class Action Settlement even though the settlement only covers vehicle models up to 2019. I have been a loyal Mercedes customer for over 20 years and took in the vehicle 4 times to address the bad HVAC odor that occurs 3 to 4 times a day when I turn on the HVAC. It has a moldy, mildew-y, or similar odor emanating from the vehicle’s HVAC system. The dealership admitted they did smell the odor but there is nothing they can do to address it after they changed the air filters and cleaned the evaporator coil. I then escalated to MBUSA Escalation team to request a full refund or replacement based on the Arizona Lemon Law statute and they were of no assistance and completely denied my request stating that the vehicle is working as intended…Based on my observation this is still happening in Mercedes vehicle models 2020 and newer.”

It’s also possible to have Mercedes air conditioning problems outside of these models, as seen above. There may just not be enough reports yet for it to register nationwide. That’s why it’s important for Mercedes-Benz owners to continue documenting the problem and making the grievances known.

4 Most Common Car Air Conditioning System Problems

Aside from the major Mercedes-Benz air conditioner malfunction, there are other common issues that occur. If you notice any of these symptoms, it might be time to have the Mercedes-Benz air conditioning system checked.

1. No Cold Air From Vents

If the system isn’t blowing cold air, there’s probably a refrigerant leak. The refrigerant is what cools the air in the AC system, ensuring it refreshes you on a warm, summer day. If all you are getting is warm air, the system needs to be charged and the leak needs to be repaired.

2. Lack of Air Flow From Vents

If you aren’t getting any air from the vents, the problem could be a mechanical malfunction. It’s possible one of the following parts has failed:

blower motor
blower resistor
relay
belt
hose
blown fuse

There’s also the chance that the air intake has become blocked, keeping the air from circulating.

3. Mildew Smell From Air Conditioner

If you don’t run the climate control system often, it can start to smell like mildew. Additionally, if the cabin air filter gets old and contaminated, the musty smell can permeate the cabin of the car. It’s important to keep the air conditioner working regularly and to change the cabin air filter as part of your regular car maintenance.

4. Air Conditioner is Making Noise

Whether the AC is only blowing hot air or you are able to get cool air from it, any noise is a sign of trouble. It indicates that a valuable part has failed or is malfunctioning. While there could be something trapped in the system, you are probably looking at something more serious. It’s best to have a professional mechanic look at your luxury vehicle because they have the training and the right tools. Whether you are dealing with an AC compressor malfunction or the failure of a cooling fan control unit, the technician can get to the bottom of it quickly.

How to File for a Mercedes Class Reimbursement Due to HVAC Problem?

If you are the owner of any of the above Mercedes Class models, you can no longer use the online reimbursement claim to get Mercedes to pay for any repairs. Depending on the type of problem, you may need to visit a local dealer for the HVAC repairs or reach out to Mercedes-Benz support.

In addition, support depends on the age and mileage of the vehicles. Look up a 17-digit VIN here to check if your vehicle was part of the settlement.

If you are a Mercedes owner with the same unfortunate problem of HVAC as mentioned above, you can no longer file a reimbursement claim online. If you are unsure of how to proceed, you can consult our Mercedes lemon law attorneys to help you navigate through the whole process until the end.

6 Most Common Forest River RV Slide Out Problems

Written by Cali Lemon Lawyers on February 27, 2023. Posted in Lemon Law Information.

If you’re a Forest River RV owner, you know that one of the most frustrating issues you can encounter is a malfunctioning slide out. Unfortunately, Forest River RV slide out problems are all too common and can put a damper on your travel plans. But don’t let these issues get in the way of your adventures!

In this article, we’ll take a closer look at all of the most common Forest River slide out problems and provide you with the best fixes for each one. From water damage to bad wiring, we’ve got you covered. Plus, we’ll discuss lemon laws and how they can help you get the compensation you deserve. So sit back, relax, and let us help you get your RV back on the road.

Irritated with your malfunctioning Forest River RV? The experienced RV lemon law attorneys at our firm work hard to get you the lemon law compensation you deserve. Reach out for a free consultation today!

What are Common Camper Slide Out Problems?

Forest River slideouts provide more room when you are parked in your RV. Yet, they are also a common frustration source when they don’t work. Among the most common issues with slide outs, owners continue to complain about electrical issues, lubrication problems and hydraulic leaks. Many of these problems are going to require an RV technician for diagnostics and repair.

Yet, understanding the RV slideouts and the problems often provides some peace of mind. Here are the six most common issues to know about.

1. Jammed Objects

As the slide comes in and out, dirt and contaminants can get trapped in the rails. If something jams itself in the rails, it can prevent the slide from coming in and out anymore.

Thankfully, this a jammed slide has an easy fix. You simply need to look in the rails to see what’s stuck and remove it.

2. Electrical System Malfunction

Today’s slide outs run on a sophisticated electrical system that’s prone to failure. This system begins at the switch. There’s a chance that the slide out switch itself has failed. You can test this by trying a switch to one of the other slide outs to see what happens. Make sure you are plugged into shore power, are running on a generator or the battery is fully charged.

Additionally, any part of the connectors or wiring may have become damaged. These parts need to be replaced to allow a solid electrical connection.

You may also be dealing with a blown fuse. Replace the blown fuse with a new one that has the same amperage rating.

Finally, you don’t want to overlook the importance of the RV battery. Test its charge with your multimeter to make sure it has 12 volts of power. If it doesn’t charge it up or replace it. Anything more complicated than these electrical matters should be dealt with by a professional RV mechanic.

3. Hydraulic Leaks

All hydraulic slides require fluid to run correctly. This fluid is the same that runs your Forest River automatic leveling system. If the fluid begins to leak, you may not have the pressure required to operate the slide.

Sometimes, the first sign of a leak is that the fluid level continues to get too low. Trace all of the lines to the slide out hydraulic system, starting at the pump and working to the slide. If you see fluid dripping from the hydraulic lines, you know what needs to be replaced.

Once you make the necessary slide out repairs, fill up the hydraulic fluid reservoir again.

4. Bad Hydraulic Pump

You already know that the Forest River RV slide uses a hydraulic system, but did you know that the pump can go bad? The pump is needed to retract and extend the slide. It is also needed for the leveling legs.

Here are a few diagnostic steps for the pump.

Locate the RV pump. You can find its location by looking in the RV owner’s manual.
Measure the voltage going to the pump to ensure it has enough power.

If the pump has enough voltage, the pump may need to be replaced.

5. Need for Lubrication

For the Forest River RV slides to run, there must be enough lubrication. This lubrication helps to keep everything operating smoothly. Yet, the lubrication can wear out over time, which hinders the slide out.

Use some WD-40 in the sticking areas. With the right amount of lubrication, the moving parts are going to run smoothly again. During this process, don’t ever force the slide outs to move or you can cause rail damage.

6. Failing Motor

The more complicated issue could be if the slide motors fail. You can get the location of the electric motors by looking in the manual. You need to check all of the wiring and connectors to the motor. If you see anything damaged, it needs to be replaced.

Your multimeter is the tool needed for checking the voltage output on the motor as well. Depending on what type of motor is in your RV, the voltage requirements could be different. Replace the motor if there’s power going to it, but it isn’t operating the slides.

How Do I Reset My Forest River RV Slide Out?

In your service manual, you will find the procedures for resetting the Forest River slide out mechanism. If you don’t have the service manual, perform an online search that includes the model name and year. You can find a lot of information in the Forest River forums.

Most resets involve both the slide controllers and the motor. After you reset these features, the slide should work normally once again.

How Do You Manually Open the Forest River Slide Out?

Putting the Forest River slide mechanism out requires the same steps as bringing it in, but in backward order. If you know how to manually retract a bedroom slide, you can put it out as well. Again, it’s important to reference the information in the owner’s manual to avoid causing more damage.

We also suggest following these tips if you want the slide in an out position.

Look for the slide out motor. Typically, it’s located directly below the room that you want to extend.
Unscrew the brake assembly that’s connected to the motor.
With an extension applied to the crank handle, open the slide. This shouldn’t require a lot of force. However, if it doesn’t have a crank handle, you can default to a socket and ratchet or a standard wrench instead.
Continue operating the crank until the room is fully extended.

Once you have the room where it needs to go, it’s time to attach the brake assembly to the electric motor. By doing this, you keep the slide from moving unexpectedly.

What Slide Out System Does Forest River Use?

Forest River has used a variety of slide out systems over the years. One that is found in many models is the Lippert Hydraulic Through Frame Slide-Out System. It’s meant for extending and retracting slide outs with ease.

This Lippert slide out controller is a rack-and-pinion guide system that uses a hydraulic cylinder to move the assembly. There’s also a power unit that drives the cylinder rod forward and backward as the slide moves.

Forest River RV Slide Outs Lemon Law

How will you know if you are using a Lemon RV? Many of the same lemon laws for RVs mimic those of automobiles. If you are using a recreational vehicle that meets these criteria, you want to talk to us about it being a lemon.

The Forest River RV is under its factory warranty term.
The problem or problems are keeping you from using the RV correctly. This issue may affect the value or the safe operation of the RV.
The Forest River dealer hasn’t fixed the problem, even with multiple attempts. If you’ve worked with the dealer to get a resolution without success, you may be eligible.

Does your Forest River RV fit all of these aspects? If so, we want to talk to you. Let us provide you with lemon legal counsel that gets you the compensation you deserve.

Final Thoughts on Forest River RV Slide Out Problems

The Forest River slides are designed to give you the space you need while traveling. With a slide out room extended, there’s no lack of space for you and your loved ones. On the other hand, when slide out trouble occurs, the trip turns from enjoyable to a nightmare fast. There’s no reason to deal with unnecessary Forest River slide issues.

You can use our troubleshooting guide to repair the RV slide on your own. Some of the problems are simple enough to resolve. However, if you are unable to repair the slide, you must seek help from a professional. You don’t want to do anything that could lead to further RV slide out damage.

7 Most Common Jayco Slide Out Problems

Written by Cali Lemon Lawyers on February 21, 2023. Posted in Lemon Law Information.

Jayco slide out problems can be a major headache for RV owners, and it’s essential to find effective solutions to these issues. We understand the frustration that comes with malfunctioning slide outs, and we’re here to help. Our comprehensive guide provides an in-depth look at the most common Jayco slide out problems and the best strategies to fix them. Whether you’re dealing with issues related to the slide mechanism, wiring, or water damage, we’ve got you covered. Additionally, we’ll provide you with important information about lemon laws and compensation that can help you navigate these problems with confidence. If you’re ready to get back on the road and enjoy your travels to the fullest, we’re here to guide you every step of the way.

Frustrated with your malfunctioning Jayco RV? Our experienced RV lemon law attorneys help you get the lemon law compensation you deserve. Contact us for a free consultation today! ¿Hablas Español? Contáctenos ahora para recibir más información.

What are the Most Common Jayco Slide Out Problems?

The Jayco RV slide outs are meant to offer more space and convenience while traveling. Yet, they also become a source of headaches when malfunctions occur. Among the common problems, owners are talking about hydraulic leaks, a lack of lubrication, power failures and burnt-out motors. All of these are challenging to diagnose and repair, possibly requiring a professional RV technician for more help.

Let’s jump right into the top Jayco complaints. Not only do we show you what can go wrong, but we also offer some practical insight to fix the most slides.

1. Foreign Objects

The mechanical slide needs to be clear of debris to come in and out. Sadly, its location leaves it prone to debris and dirt buildup. Anything that gets into the rail system can prevent the slide from operating.

Take a closer look at the rail system to see if anything is stuck. If it is, remove it and attempt to operate the slide again.

2. Hydraulic Leak

The Jayco slide out runs on a hydraulic system that requires fluid. It’s the same fluid that runs the automatic leveling system. This fluid starts to leak every now and then, leaving you without what’s needed to run the slide.

If you are filling the hydraulic fluid, but it keeps getting low, you need to find the leak. Start by tracing the hydraulic lines from the pump to the slide. Once you find the fluid dripping, you know where you need to replace lines.

Don’t forget to fill up the hydraulic fluid reservoir once the leak is fixed.

3. Lack of Lubrication

There must be lubrication for the Jayco slide to move in and out smoothly. Many Jayco owners complain about how little lubrication there is, leading to problems with the mechanical function.

In some cases, you may be able to spray WD-40 on the sticking spots. This should be enough to keep the moving parts operating as intended. Whatever you do, don’t force the RV slide or it could lead to damage on the rails. You don’t even want to know what it costs to fix a large slide.

4. Bad Slideout Switch

To operate the slideout, you have to push a switch. If this switch stops working, you won’t be able to put the slide out or bring it in. If this is the problem, the pump and motor won’t run at all.

If your Jayco has a few RV slide outs, you can try one of the other switches to see what happens. If all of the switches fail, the problem could be a larger electrical concern. Otherwise, just replace the broken switch and see if that works.

5. Malfunctioning Electrical System

Every part of the slide out system is running through wiring and connectors. If there’s a problem with the connections or the electrical supply, the slide outs may not work.

Here are some simple steps to diagnose the RV power:

Plug your Jayco into a shore power supply. If you can’t get plugged in, turn on the generator, so there’s enough power running to the RV. If you have any power issues, these need to be dealt with first.
Find the fuse box and start examining the fuses. If there’s a blown fuse, replace it.
Inspect the breakers. If any have flipped, reset them.

It’s also important to look at the health of the battery. Turn your multimeter on and see if the battery supplies 12 volts. If not, you may need to charge it or get a new battery.

If these steps don’t result in any diagnosis, you may want to consult an RV professional.

6. Broken Electric Motor

Once you’ve checked all the switches and inspected the power, you need to look at the motor to the slide out room. Read the manual to find the location of the slide motors. Start by looking at the connection and wiring to the motor. If any of it needs to be replaced, do it now.

The multimeter can also be used to check on the voltage output. The readout depends on what motor you run, so compare the readings to the service manual. If the motor is getting power, but it doesn’t put the slide out, it could have failed. Replace it now.

7. Failed Hydraulic Pump

Earlier, we discussed how the Jayco RV slides run on hydraulics. A pump is what helps put it in and out. It’s the same hydraulic pump that operates the leveling legs.

To see if there’s something wrong with the hydraulic pump, follow these steps:

Find the pump. Its location is listed in the RV owner’s manual.
Carefully check the voltage going to the pump.

If you are getting enough voltage, but the pump isn’t working, it needs to be replaced.

How Do I Reset My Jayco Slideout?

Take a peek in the service manual to see the procedure for resetting a Jayco slide out. You can search online if there’s not enough information in the manual. Just be sure to search with the Jayco model to get accurate information for your RV.

A reset includes the motor and slide controllers. Once these are reset, everything should operate in harmony again.

How Do You Manually Retract Jayco RV Slideouts?

You can bring the slide back in manually if it gets stuck out. These are the same steps that would be used to extend a slide manually, except in the opposite direction. We recommend reading the owner’s manual for more information before you start.

Here are some other tips that might help.

Locate the slide motor. It should be below the slide out room when it’s fully extended.
Unscrew the brake assembly from the motor.
Attach an extension to the crank handle. If it doesn’t have a crank handle, you can use a wrench or a socket and ratchet.
Operate the extension by hand. You only need to supply enough force to work the crank.
Continue until the slide is fully retracted.

After it is secure, attach the brake assembly back to the motor. This step ensures that the slide stays in place and doesn’t move around while driving.

How Do I Reset My RV Slide Out Controller?

Every RV slide out controller has a different reset procedure. For this reason, it’s best to look at the service manual, where the steps will be outlined.

You can also perform a search online for the steps. In your search, include the brand name and model of the slide controller for detailed instructions.

Why Won’t My Slide Go Out?

In some cases, the problem is a trapped object in the rail system. You can clear these easily. Otherwise, there could be something wrong with the hydraulic system, either a leak or a failing pump.

Mechanical issues can also be to blame. Check the power source, switches, electrical connections and the motor. Replace anything that is broken and the slide should start working again.

If you need further guidance, it’s best to take the Jayco to a qualified RV repair center.

Jayco RV Lemon Law

How do you know if you have a Lemon RV? There are lemon laws for RVs, just as there are for cars. If your recreational vehicle fits all of these factors, it’s possible you have a lemon.

The Jayco still has a factory warranty.
There’s a problem or multiple problems that prevent it from operating correctly. This problem needs to affect either the safety or value of the RV.
The Jayco dealer has been unable to fix the problem, even after repeated attempts. You are not satisfied with the resolution.

If your Jayco RV fits these criteria, it’s time to get lemon law help. We want to provide you with the legal counsel needed to get compensated for your trouble.

Final Thoughts on Jayco RV Slide Outs

Your Jayco slide outs are meant to provide more space in your recreational vehicle. Once it is extended, you have room to spread out and enjoy yourself. Yet, when there are slide out problems, the space instantly becomes unbearable. You don’t want to deal with these Jayco problems and we don’t blame you.

Attempt to repair the Jayco slide so you can get back to having a good time again. If the problem can’t be repaired, it’s time to take action. Look into the RV lemon laws and contact our team for more assistance.

Ford Fusion Coolant Leak Recall

Written by Cali Lemon Lawyers on February 6, 2023. Posted in Lemon Law Information, Recalls.

The Ford Fusion coolant leak recall has affected over 200,000 vehicles, causing concern and frustration for many owners. With reports of internal engine coolant leaks leading to severe engine problems, increased risk of fire, and even car fires, it’s no surprise that the auto manufacturer has been forced to address the issue.

Despite Ford’s efforts, it seems that they have been unable to fully resolve the problem, leaving many owners with lemons on their hands. If you’re an owner of a Ford vehicle with engine problems, you don’t have to deal with this alone.

Does your Ford Fusion have a coolant leak problem? You may be entitled to compensation under California Lemon Law. Contact Cali Lemon Lawyers today for a free consultation.

Ford Fusion Coolant Leaks

The Ford Fusion is a popular mid-size sedan available in various models such as the S, SE, Titanium, and Platinum. Unfortunately, owners have experienced persistent issues with internal engine coolant leaks. This issue causes coolant to leak into the engine, leading to costly repairs, decreased engine performance, and in severe cases, complete engine failure. The coolant leak is a significant problem for Ford Fusion owners, as it not only affects the reliability and safety of the vehicle, but it also has financial implications, with some owners reporting out-of-pocket expenses even after the vehicle’s warranty has expired.

Despite numerous complaints and calls for action, Ford Motor Company has faced criticism for not effectively addressing the issue and providing adequate support to affected owners.

Some of the models that have been affected by the Ford coolant leak recall include the 2013-2018 Ford Fusion, 2013-2015 Lincoln MKZ, 2015-2018 Ford Edge, and 2017-2018 Lincoln Continental with 1.5-liter, 1.6-liter, and 2.0-liter EcoBoost engines.

If your Ford has an engine block and coolant leaking, stop driving it altogether. Take it to an authorized dealership or repair shop right away.

How to Know If My Ford Has A Coolant Leak Problem

If you suspect that your vehicle has a coolant leak problem, it is important to take note of any signs or symptoms that may indicate an issue.

Engine overheating is one of the potential consequences of a coolant leak, but it is not the only indicator. To determine if your engine overheating is caused by a coolant leak, it is best to look out for the following symptoms: low coolant levels, a sweet odor in the cabin, visible coolant leaks, and increased engine temperature.

Keep in mind that not all vehicles experiencing these symptoms necessarily have a coolant leak problem. It is important to have your vehicle inspected by a professional to confirm the issue and determine the best course of action.

See If the Check Engine Light Came On

The first thing you need to do if you think you have an engine overheating issue is to see if the car’s check engine light is on. Some with affected vehicles noticed the car’s check engine light came on when the Ford Fusion started overheating.

Others have stated they got no warning of the problem, so it depends on how much the leak affects the car and how it does it. We recommend you see the check light on as a warning that your car may be suffering from that problem.

Take It to an Authorized Dealership

Although this may seem a little obvious, one of the most effective ways to know what the problem is, is by taking it to an authorized Ford dealership.

If they’re unable to address problems with your car after 2 or more attempts your should definitely contact a lemon law attorney who can help you receive compensation for your defective vehicle.

See If Any Smoke is Coming from the Car

If you see smoke coming from your Ford Fusion, you are most likely to have an engine overheating issue. However, one of the tricks to know if the problem comes from coolant leaked into the engine is checking the smoke’s color.

Some owners noticed the smoke coming from the engine was white and blue, which is different from what you would get if your car overheated out of nowhere or due to another issue. There are many reports of engine fires caused by this problem, so go to the repair shop as soon as you notice the smoke.

Is My Ford A Lemon?

If you are experiencing low coolant levels or overheating in your Ford engine, it may indicate a coolant defect in your vehicle. This defect can lead to engine failure, which could result in the need for a full engine replacement. Many Ford drivers have reported having to replace their engines out of pocket without any assistance from the automaker.

When a coolant leak occurs internally, the coolant can mix with the engine oil, leading to engine failure. This can increase the risk of a fire in your car. Symptoms of an internal coolant leak include overheating, smoke coming from the engine, a check engine light turning on, and cylinder head problems.

It is important to have your Ford inspected by an authorized service provider if you suspect a coolant leak issue. Driving a car with this issue can be dangerous, as the engine cannot cool down on its own. In some cases, there may be no warning signs that the engine is overheating or that antifreeze is leaking onto the engine block. To ensure the safety of you and your vehicle, it is best to address the issue as soon as possible.

Despite being outrageously expensive at times, having an engine overheating caused by coolant leaks is something that can be fixed. Not all cars with this issue need an engine replacement, but many of them do, so don’t be surprised if that happens. Fortunately, there are still many recall campaigns asking the Ford Motor Company to keep addressing this issue, so you could join those campaigns to see if the company can give you the compensation you deserve for the problem. Before doing so you may want to speak with one our of lemon law attorneys during a free consultation to determine if joining the campaign or filing your own claim would be the most lucrative route.

What Causes This Issue to Happen?

The Ford Fusion coolant leak problem is caused by a variety of factors including issues with the engine’s cylinder head, oil cooler, and/or EGR cooler. In some cases, a failing cylinder head gasket can cause coolant to mix with engine oil, leading to engine damage. Additionally, a damaged oil cooler can result in oil being contaminated with coolant, leading to engine damage. Issues with the EGR cooler, which is responsible for reducing emissions, can also result in coolant leaks. These various factors all contribute to the Ford Fusion’s coolant leak problem, and the frequency and severity of these leaks vary from vehicle to vehicle.

The cost of repairing a coolant leak issue in Ford Fusion vehicles varies depending on the cause and extent of the damage. The coolant system in these vehicles is complex, consisting of various parts that can malfunction and cause leaks. For example, a minor leak in a simple part like a hose can be relatively cheap to repair, while a severe leak that has impacted the entire engine system can be very expensive to fix. It is important to identify the cause of the leak as soon as possible in order to avoid more extensive and costly damage to the engine.

Conclusion

Dealing with a defective Ford vehicle can be a stressful and overwhelming experience. However, there are options available to you to help resolve the issue and receive compensation for the problems you’ve encountered.

One of your best options is to file a lemon law claim. An individual claim can often result in more financial compensation compared to participating in a class-action lawsuit. To increase your chances of success, it is recommended to work with an experienced lemon law attorney who understands the complexities of the lemon law.

If you are experiencing engine overheating, engine failure, or coolant leaks, it is important to take action promptly. Driving a car with these types of problems can pose a serious safety risk and repairs can be costly. In some cases, Ford may not offer assistance to replace the engine. Cali Lemon Lawyers is here to help you hold Ford accountable for providing a safe and reliable vehicle.

Bought a Used Car from Dealer with Problems

Bought a Used Car from the Dealer With Problems? You Have Rights!

Written by Cali Lemon Lawyers on January 5, 2023. Posted in Lemon Law Information.

Did you recently purchase a used car “as-is” from a car dealership, only to find that it keeps having problems? If so, you may be feeling frustrated and unsure of what to do. But don’t worry, you have legal rights as a consumer under California’s Lemon Laws for used cars. In this article, we’ll walk you through the steps you can take to address the issues you’ve experienced with your used car. You have the right to have the car repaired or to receive a refund if the seller is unable to fix the problems. Keep documentation of all communication and repairs, and don’t be afraid to assert your rights and seek legal action if necessary.

If you’ve purchased a defective car from a dealer in California please contact Cali Lemon Lawyers for a free used car lemon law case evaluation.

What To Do if You Bought a Used Car from a Dealership With Issues

Consumers who purchase a vehicle “as-is” from a seller, whether it be a car dealership or an individual, do not have the same protections as they would if they were buying a car that is covered by a warranty. An “as-is” sale means that the seller is selling the vehicle in its current condition and is not responsible for any repairs or issues that may arise after the sale. The buyer is accepting the car “as is” and is responsible for any repairs or problems that occur after the purchase. However, there are some exceptions to this rule.

Purchasing a Vehicle “As-is” Provides You Certain Rights

In some states, the “implied warranties” of the sale still apply to “as-is” sales. These implied warranties state that the seller has promised that the car is fit for its normal use and that any defects that existed at the time of the sale will be repaired at the seller’s expense. The consumer has the right to have the car repaired or to receive a refund if the seller is unable to repair the problems. The consumer should provide written notice to the seller detailing the problems and allowing the seller a reasonable opportunity to fix the issues. If the seller fails to do so, the consumer may have the right to take legal action. It is important for the consumer to keep documentation of all communication and any repairs made in order to strengthen their case.

Used Car Lemon Laws Differ from One State to Another

Used car lemon laws exist in every state, offering security to used car drivers. The lemon law in California mandates auto dealers to address faults with used cars during the first few weeks of ownership.

If you are in this situation, it is essential to know your legal rights. Read on to learn more about the used car lemon law and what rights you have when buying a used car.

Laws Governing Used Cars Aren’t Always Specific

When it comes to used car sales, some precise lemon law requirements that apply to new cars are left unclear. Therefore, lemon law cases that involve secondhand vehicles can be more complex, and customers may have a tougher time pursuing them.

Suppose a manufacturer cannot repair a vehicle after a realistic number of attempts. In that case, the manufacturer must either give the customer a replacement or refund the sales price. This sales price must account for the use of the car before the defect was discovered.

The Formula for this Calculation Isn’t Always Clear

The law establishes a formula for determining this amount in the event of new vehicle acquisitions. However, this is not the case when purchasing a secondhand car, which is why it is always advisable to contact a lemon law attorney to help ensure that your legal rights are protected during this process.

Does the Used Car Purchased from a Dealer With Problems Qualify as a Lemon in California?

As mentioned before, California lemon law governs and protections used car buyers’ rights. However, these laws also protect car dealers from unfair claims made on used cars. The used car lemon law demands that certain requirements be met if the secondhand car is to qualify as a lemon.

Lemon Law Requirements for Used Cars

If you bought a used car that fits the following criteria, you are eligible for a refund or an exchange within a certain time limit, according to the California Department of Consumer Affairs:

A dealer or manufacturer’s warranty is included with the vehicle
The vehicles purchased have major flaws
You purchased the car from a dealer, and it was not a private sale
The secondhand vehicle has been in for an unreasonable amount of time for repairs
After a 2 or more repairs, the fault cannot be corrected

Used Car Problems Within 30 days

If a consumer has experienced used car problems within 30 days of purchasing the vehicle, they may be protected by the “implied warranties” of the sale. These implied warranties state that the seller has promised that the car is fit for its normal use and that any defects that existed at the time of the sale will be repaired at the seller’s expense. The consumer has the right to have the car repaired or to receive a refund if the seller is unable to repair the problems. The consumer should provide written notice to the seller detailing the problems and allowing the seller a reasonable opportunity to fix the issues. If the seller fails to do so, the consumer may have the right to take legal action. It is important for the consumer to keep documentation of all communication and any repairs made in order to strengthen their case.

California’s civil law was revised in 2013, requiring “buy here, pay here” sellers to provide a dealer warranty for the first 1,000 miles driven or for the first 30 days, depending on which comes first. Should the car dealer be unable to remedy motor vehicle problems within the first 30 days or 1,000 miles, the car owner is entitled to a reimbursement.

The Types of Vehicles that Qualify as a Lemon

The owners of secondhand vehicles in California who acquired their cars predominantly for “private, family, or home” uses are legally protected from defective manufacturing under the California Lemon Law.

This law also applies to used cars bought for commercial reasons, provided that the total mass of the vehicle is less than 10,000 pounds and the company has no more than five vehicles licensed in its name.

SUVs, Cars, RV trailers, and all types of watercraft are all considered “vehicles” protected by this law.

It is important to remember that a vehicle must have a warranty to qualify, and this doesn’t need to be a manufacturer’s warranty but is also covered by a dealer warranty.

How Many Repair Attempts Must Be Made Before a Customer Can Expect a Refund or Replacement?

The manufacturer should repair the vehicle within a fair number of attempts. Failure to repair the used vehicle warrants a replacement or a buyback under the lemon law. However, you may be wondering how many attempts are reasonable.

Major Faults

The answer lies in the type and nature of the problem. Manufacturers typically only get two opportunities to resolve the issue for a major fault that impacts the vehicle’s safety.

This would be the case if the problem were with the braking system, power steering, gearbox, motor, or any other critical system. Suppose the manufacturer is unable to repair the vehicle in one or two attempts. In that case, it is required to issue a refund.

Persistent Defects

Suppose a persistent flaw in the car poses a risk of death or serious physical injury to its occupants. In that case, two or more attempts at repairing the flaw are considered acceptable before reimbursement is necessary.

Should more than four attempts have been made without any resolution, compensation is necessary. Additionally, the criteria have been reached if the vehicle has been in the workshop for repair for 30 days or more and the issue has not been rectified.

Most Used Cars Bought from Car Dealers Come with an Express Warranty or Power Train Warranty

Understanding the types of warranties that dealers often issue can help you understand your rights. You can find the details of your warranties by checking the buyer’s guide given to you when you make the purchase.

The sections below discuss two of the most common warranties: express and powertrain warranties.

Express Warranty

If a secondhand vehicle or truck is sold to a customer with an express warranty, California’s lemon law immediately imposes an implicit warranty of merchantability.

This is a simple and basic warranty or service contract that offers the guarantee that the car can provide safe transportation.

It is essentially a promise that the dealer will conduct the necessary replacement or repairs for any defective components within an allotted period. If a used car owner experiences a problem with their vehicle within that time, they are entitled to these services.

Powertrain Warranty

Powertrain warranties are issued by manufacturers. Unlike an express warranty, which is a short-term warranty, a powertrain warranty is an extended warranty, lasting for up to 10 years or 100,000 miles in certain cases.

This warranty is essentially a promise the manufacturer makes to repair or replace the vehicle’s powertrain should it become damaged or worn and is often included in the sales contract.

Other Warranties

Most dealers also provide the 30-day or 1,000-mile warranties described above. Even the most basic and smallest warranties are usually sufficient to enforce an implied contract on car deals.

As is customary, dealer warranties typically cover specific parts of a vehicle. If one of these parts has significant flaws, the dealer is required to repair it within a reasonable amount of time or offer you a refund.

“As-is” Buyer Disclosures May Not Let Dealers Off the Hook

Suppose a dealer sells a secondhand vehicle to a customer with any form of express warranty. In that case, the only opportunity for the dealer to avoid the implicit warranty of merchantability is to plainly – and correctly – identify the vehicle as an “as-is” car while it is on exhibit in the dealership.

According to California lemon law, all other methods of removing the implied warranty of merchantability are unsuccessful.

Many dealers, for example, require customers to sign “as-is” contracts when purchasing motor vehicles in order to deceive them into believing their vehicles were bought as they were.

However, signing such an agreement means nothing if the car was not correctly marked as an “as is” car.

Labeling Requirements

In order for a dealer to forgo any future claims, it must mark the vehicle clearly as an “as-is” purchase so that anyone buying a used car knows exactly what they’re getting themselves into before the car purchase.

Here are some of the labeling requirements that dealers are required to follow when marking a vehicle in the dealership:

The vehicle must be marked as an “as-is” or “with faults” vehicle
Buyers are responsible for repairing or replacing defective parts
A buyer enters into the sale at his or her own risk

Because the Department of Consumer Affairs takes labeling so seriously, dealers who fail to properly mark cars as “with faults,” are liable for the repair and replacement of any defective parts, subject to the warranty.

Tips for Those Who Bought a Car from a Dealer With Problems

If you have purchased a lemon, there are certain steps you can take to ensure that your legal rights are protected. Here are a few tips to help you:

Maintain records of your sales agreement, warranties, defects, and the details of the attempts made to fix those defects
Keep a record of the claim made to the manufacturer
Avoid arbitration, which is a private way to solve the matter that favors businesses over consumers
Enlist the help of an experienced lemon law attorney to help you fight for your rights

Need Help Understanding the Car Buyer’s Bill of Rights in California?

Whether you purchase a used car as a cash sale or as a vehicle credit applicant, you should know your rights. A knowledgeable and experienced lemon law attorney can help you better understand your legal rights when it comes to used cars.

An attorney can also help you understand your options if your recently purchased used car turns out to be a genuine nightmare and issues begin to surface days or weeks after the sale.

If your secondhand vehicle is still covered by a warranty and has defects, take action to preserve your legal rights by contacting the Cali Lemon Lawyers by Prestige Legal Solutions, P.C. today!